Seibon Terms and Conditions



• Seibon products typically ship straight from Seibon's warehouse
• Freight Shipping is included into the price
• Ships to the Continental USA only (excludes Hawaii, Alaska and Puerto Rico)

You must be home at the time of delivery to inspect your package!

When you receive your package, open it and inspect it BEFORE THE DRIVER LEAVES.

If there is any damage at all, even a small crack in the clear coat, you must notate that with the driver and write it on the Bill of Lading.
• Do not reject the package, you MUST accept it.
• Contact us at STM within 24 HOURS to report the shipping damage.

If you do not contact us to report the damage in 24 hours there is absolutely nothing we can do. If we can get the info in to Seibon within 24 hours, they can start the claim process.

Each claim may differ by damage.
Seibon may offer a partial refund or a full replacement.

If they are offering a full replacement, Seibon will require photo/video proof of the original component utterly destroyed. This prevents fraud so people don't get a spiderweb crack, sell it, then get a brand new replacement.
Seibon's Terms and Conditions:


All orders placed with Seibon (phone, fax, mail, verbal, or e-mail), either directly or through a dealer, constitute the acknowledgment and acceptance of all of the conditions listed below:

 

Warranty and Disclaimer

Items sold by Seibon International, Inc. may not be legal for street use in all states. It is the buyer’s responsibility to comply with applicable state laws. Buyer understands that due to strict U.S. Federal and State safety crash guidelines, Seibon is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, bad judgment, or act of nature/God, Allah, Jehovah, etc.

All products are intended for off-highway uses only, and should be used for their intended purposes only. Seibon does not take responsibility over buyer installation, modification, and unusual stress of the products. The buyer assumes all responsibilities for determining the suitability of the products. Seibon is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles.

Customers in countries/regions listed below should purchase Seibon products from the Exclusive Distributor in that region. Purchases made through non-official channels do not qualify for warranties.

Australia
China
Greece
Japan
Netherlands
New Zealand
South Korea
Taiwan
United Kingdom

 

Seibon Fitment Guarantee

The following situations are fully covered under the Seibon Fitment Guarantee:

Hoods:

  • Hood does not clear a stock engine
  • Gap between the hood and the fenders are more than 1/2" wide on each side
  • Hood levels more than 1/4" higher or lower than the fenders
  • Latch is 1/16" too long or too short than the stock latch, causing the hood not to latch
  • Please note that Seibon Carbon does not suggest re-installing gas hood shocks/dampers/struts.
  • Seibon does not guarantee fitment on cars that have been in involved in accidents and/or had body damages.
  • Seibon strongly recommends the use of heat shields. Damages to the hood that results from the absence of heat shields will not be covered under warranty.

Trunks:

  • Gap between the trunk and the rear fenders are more than 1/2" wide on each side
  • Trunk levels more than 1/4" higher or lower than the rear fenders.
  • Please note that Seibon Carbon does not suggest re-installing gas trunk shocks/dampers/struts.
  • Seibon does not guarantee fitment on cars that have been in involved in accidents and/or had body damages.

Lips:

  • Length of the lip is 3/8" too long or too short than the stock bumper

 

Seibon Appearance Guarantee

The following situations are fully covered under the Seibon Appearance Guarantee: (Note that all Seibon carbon fiber products are hand-made, and small imperfections are inevitable. Claims guilty of abusing Seibon's claims program will be denied immediately)

  • Heavy cloudiness under the clear coat (which is only visible under the sun. Seibon apologizes for not being able to QC every product under natural sun light)
  • Clear coat bubble larger than 3/8" in diameter

 

Seibon Clear Coat Guarantee

The following situations are fully covered under the Seibon Clear Coat Guarantee:

  • Clear coat changes color more than a full shade within 6 months (Note: like car paint, slight fading and discoloration is natural. The warranty only covers more extreme cases.)

 

Installation

All products require professional installation. Buyer understands that some products may require modifications for correct fitment. Minor adjustments may be necessary as part of the normal installation process. All carbon fiber products will not sustain heavy force or weight, for they could be cracked by such force or weight.

Seibon has made an effort to produce all its aftermarket products to fit the original factory vehicles as closely as possible. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation. If the buyer wishes to paint the products, he or she must pre-fit the parts to the vehicle before painting to ensure proper fit. There are absolutely no returns on painted products.

 

Hood Pins

All hoods require hood pins for safety reasons. Seibon will not be liable for any damages to the product and the vehicle caused by not properly using hood pins.

 

Heat Shields

Heat shields are required for all carbon fiber hoods, for the same reason that the stock factory hoods use heat shields. Carbon fiber hoods require similar protection, and heat shields can help avoid pre-mature aging and discoloration of the product.

 

Defective Products

All products require professional installation. Minor adjustments might be necessary. These are normal body work and installation steps. Therefore it is NOT considered to be defective. In addition, most carbon fiber products are hand-crafted, and no two items will be identical. Small imperfections such as wavy weaves, small bubbles, and clear coat blemishes are inevitable. Pictures are required to demonstrate true defects on products prior to return.

 

Contingencies

Seibon shall not be liable for any failures to produce product to buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or material shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of Seibon's business.

All parts shall remain the property of Seibon until paid in full.

All prices and specifications are subject to change without notice.